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Microsoft Dynamics RMS
 Microsoft Dynamics Retail Management System (RMS) offers small and mid-market retailers a complete point-of-sale (POS) solution that can be adapted to meet unique retail requirements. This powerful software package automates POS processes and store operations, provides centralized control for multi-store retailers, and integrates with Microsoft Office system programs, Microsoft Dynamics GP, and other popular applications. Microsoft Dynamics RMS is built on a proven Microsoft platform that adapts to meet unique and changing retail needs.
Set up and use easily
Minimize disruptions with a solution designed for rapid installation and ease of use.
- Work with expert Microsoft Certified Partners to quickly set up and tailor Microsoft Dynamics RMS to meet your specific retail needs.
- Enable employees to learn POS procedures in minutes with built-in wizards and an intuitive user interface.
- Customize data fields to track information you want to see about customers, inventory, and suppliers.
- Keep costs down now and into the future with support for existing computers and OPOS (OLE for POS)-compatible peripherals.
Automate inventory and purchasing management
- Track and manage inventory using any stock and sales method and inventory types that include standard, serialized, kit, assembly, matrix, lot matrix, voucher, non-inventory, and weighed.
- Manage complex, multi-dimensional inventory requirements with easy-to-use matrix forms.
- Track item movement and supplier histories, quickly generate purchase orders, and add items on the fly.
- Export purchase orders to Microsoft Office Excel and Microsoft Office Word for easy customization and viewing in a matrix grid format.
Streamline transaction processing
Respond quickly to customer needs with efficient, personalized service.
- Work with a customizable POS screen that offers immediate access to prices, availability, and stock location.
- Access customer histories at the POS; handle multiple tenders and partial payments at checkout; and quickly create and process returns, back orders, sales quotes, work orders, and laybys.
- Expedite checkouts, target customer preferences to offer up-sells and cross-sells, and implement automatic discounts for frequent shoppers.
- Help reduce instances of shrinkage, false returns, credit card fraud, and unauthorized discounts with 31 levels of user security features.
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Improve marketing efforts
Target your marketing efforts based on accurate customer data, including preferences and detailed purchase histories.
- Easily set up discounts, promotions, and sales to increase customer satisfaction.
- Work with flexible pricing structures to offer special pricing to your best customers.
- Send targeted mailings with offers and promotions to selected customers.
- Display up-sells so that associates can mention them.
- Collaborate with suppliers to advertise products, promotions, new items, or upcoming events to customers in line with a secondary net display.
Analyze data with flexible reporting options
Access, analyze, and share current, detailed data across your entire business—including multiple store locations—with a wide range of flexible reports.
- Preview, search, and print daily sales reports and journals by register, batch, and receipt number, as well as close cashier shifts quickly and accurately.
- Identify sales trends in every department or category, evaluate operations and financials, track results from sales and ad campaigns, and set and monitor business policies across stores.
- Export report information directly into Office Excel, XML, Comma Separated Value (CSV) files, or your e-mail application.
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