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Managed Monitoring – what is it?
The advances in operating system intelligence and fast communications have provided the ability for Solutionware to remotely monitor your network and computer systems. We will often get notification of a problem “about” to happen on your system BEFORE it affects your day to day operations. We can monitor everything from someone attaching a new piece of hardware to your system to someone installing an unapproved software program. We can configure the system to stop users of unapproved programs from operating those programs without your permission. This powerful software system will be a great benefit to your company and you will see results as soon as you have it installed.
We also will provide you with a “System Health” report on a monthly basis so you will always know how your system is operating.
Fast and Easy Deployment
- Solutionware’s Managed Monitoring Software can be deployed rapidly without interference to your daily work routine. Solutionware’s Managed Monitoring allows your staff and IT administrators to focus on the business rather than focusing on the hassles of technology.
- Features And Benefits
- PC Inventory / Computer Audit. Complete computer inventory and software inventory.
- Scheduled LAN audits. Fully automated and always up-to-date.
- PC Remote Control / Remote Support. Access computers remotely from anywhere. Secure and configurable.
- Patch Management. Fully automated security patch scan, patch deployment and history. Scalable, secure, configurable and location independent.
- Network Monitoring / Alerts Instant notification for hardware changes, software changes, policy violations, low disk space, unapproved network access, new devices on the LAN, etc.
- Windows Event Monitoring / Alerts. Remotely monitor Windows system event log, application event log and security event log with user defined alerts.
- Software Installation / Update Complete software installations and software updates across the organization with a mouse click.
- Help Desk / Trouble Ticketing. Complete integrated trouble ticketing. User and administrator create/update. Policy based notification.
- Built-in online chat for support personnel and end users
- Network Policy Enforcement. Monitor network usage by machine and by application. Define policies and limit network access to only corporate-approved applications.
- Backup and Disaster Recovery. Real-time automated disk backup, disk imaging, file level backup and rapid restores forWindows servers and workstations. Replication ensures backups are automatically stored safely in offsite location.
- Integrated Reports. Comprehensive integrated management and operational reports.Customizable. Always available. View online or export to HTML, Word or Excel.
- Maximum Security. Encrypted communication using 256-bit RC4 with rolling keys. No open ports. No plain-text data packets on the network. Nothing for attackers to exploit.
- Fast and Easy Deployment. Deploy in minutes without downtime. Automatic discovery and deployment to all local or remote computers.
About Solutionware’s Managed Monitoring Software
The software used is from a global provider of remote and automated enterprise systems management software for small to medium enterprises. Corporate IT organizations also benefit from deploying this software. It allows businesses to proactively manage distributed IT infrastructure easily and efficiently with one integrated Web-based platform. This technology has been deployed on more than 1.8 million systems in 25 countries around the world.
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